THE BOTTLENECK AUDIT — where your hours actually go From "The One-Person AI Business — Intermediate", Chapter 1 ================================================================ "I'm the bottleneck" is true but useless. A bottleneck has a SHAPE — a specific place the flow jams — and until you know the shape you'll systematise the wrong thing first. So you measure. For ONE ordinary week you log what you do, tagged by function, AS YOU GO — not from memory on Friday, which is where this goes wrong. ⚠️ This is the most valuable week of measurement you'll do, because every later chapter is aimed by it. It's mildly annoying for a week. Do it anyway. THE LOG (rough blocks, tagged as you go — not reconstructed later) ---------------------------------------------------------------- Tag every block with ONE function: DEMAND (getting attention) · SALES (turning attention into buyers) · DELIVERY (making/sending the thing) · SUPPORT (looking after customers) · FINANCE (the numbers). Day What you did Function Rough time ------ ---------------------------------- --------- ---------- Mon __________________________________ ________ ______ Mon __________________________________ ________ ______ Tue __________________________________ ________ ______ Tue __________________________________ ________ ______ Wed __________________________________ ________ ______ Wed __________________________________ ________ ______ Thu __________________________________ ________ ______ Thu __________________________________ ________ ______ Fri __________________________________ ________ ______ Fri __________________________________ ________ ______ (add rows — a week rarely fits in ten lines) THE WEEK, ADDED UP (by function) ---------------------------------------------------------------- DEMAND ______ hrs SALES ______ hrs DELIVERY ______ hrs SUPPORT ______ hrs FINANCE ______ hrs TOTAL ______ hrs THE FOUR THINGS THE LOG TELLS YOU ---------------------------------------------------------------- 1. WHERE THE HOURS ACTUALLY ARE — usually not where you thought. Biggest function: ______________________________________ 2. JUDGEMENT vs GRIND — grind is repetitive, rule-shaped, low-decision work. It hands off first and most safely; judgement you keep longest. The grind inside that function: ________________________ 3. FIRST TO DELEGATE — the function that, run without you, frees the most hours for the LEAST risk to quality. First function to hand off: ____________________________ 4. WHAT "GOOD" LOOKS LIKE — in your own words. You meet this standard already; you've just never had to write it down. "Good" for that function is: ___________________________ ________________________________________________________ ASK YOUR REASONING ENGINE (to see the pattern you're too close to) ---------------------------------------------------------------- "Here is a week of my hours, tagged by function [paste the log]. Which function eats the most time? Within it, which parts are repetitive rule-shaped grind versus real judgement? And which single function, handed off first, would free the most hours for the least risk to quality?" THE FORCING COMMITMENT (write it, dated — this aims the whole book) ---------------------------------------------------------------- "In the week of ______, my hours split roughly: demand ___, sales ___, delivery ___, support ___, finance ___. The function eating the most time is ______. The first function I will hand off is ______, because ______." That last line is a commitment: you've named the first thing to take out of your own hands, on the evidence, dated — so you can't drift into systematising whatever merely feels urgent this week. ================================================================ Yours to keep — free, and no strings attached. One tool from the ePORTS One-Person AI Business series. The worksheet gives you the "what"; the books give you the "why". This one is from Intermediate — build the operating system that lets one person run the whole business. The full shelf, whenever you're ready: eports.global/one-person-ai-business ================================================================ ePORTS — your ecom source. eports.global.