ETSY - CONVERSION: THE SILENT-WORRIES AUDIT + EVIDENCE CYCLE (Chapter 6) Conversion is trust, built at a distance. Every element on the page either answers a silent worry or leaves it open. Close the worries; earn reviews the compliant way; then test ONE change - patiently, because orders are rare. THE SILENT-WORRIES AUDIT - can a stranger resolve each without messaging? What will arrive? (photos show the real item) [ ] How big is it? (a scale shot / stated dimensions) [ ] Is the quality real? (detail shots, honest light) [ ] When will it come? (dispatch + arrival stated) [ ] What if it's wrong? (a clear, calm returns line) [ ] Has anyone been glad?(reviews present) [ ] Any box unticked = a worry left open = likely friction. REVIEWS - the line you must not cross: Deliver an experience worth reviewing; a genuine thank-you note that asks for NOTHING. Let Etsy send the review prompt. Do NOT message buyers fishing for a review, and NEVER condition a discount, gift or refund on one. Manipulated/incentivised reviews can cost the account. CONVERSION EVIDENCE CYCLE (sequential; needs a BIG sample): Listing: ___________________ baseline conv% (orders/visits): ______ PRE-SET MINIMUM before I judge: ____ visits AND ____ orders (or a max window from my contract) - else "can't test yet". THE ONE CHANGE (a bundle, judged as one): [ ] photo set [ ] description [ ] price framing (reviews = earn) Window: fixed + long (orders are rare); compare like periods. VERDICT: supports / contradicts / inconclusive INCONCLUSIVE (the default) if below the minimum, the traffic mix shifted, or the whole shop moved. ---------------------------------------------------------------------- From Etsy - Intermediate. The full method is in the book; the free worksheets and the lane shelf: eports.global/resources ePORTS — your ecom source. eports.global.