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Marketplaces desk · Dropshipping

The EU's new €2 parcel fee is live. A three-item order can now carry €15 in charges

Since November 1, online orders shipped into the EU from outside it carry a €2 handling fee for each distinct item, on top of July's €3 duty. It's counted by item, not by parcel, and it isn't refunded on returns. Here's what it adds to an order, using the tax office's own examples, and who ends up paying.

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A brown parcel addressed to the EU beside three labels, pen, notebook and key ring, each tagged '€3 + €2', adding up to €15 plus VAT
Image 1: Irish Revenue's own example, one €10 parcel with a pen, a notebook and a key ring, each charged €3 of duty and €2 of handling. Counted by item rather than by parcel, the small add-ons can end up costing more than they sell for.

The short version: If you ship orders to EU buyers from the US or anywhere else outside the EU, your margin on those orders just shrank. Since November 1, each order carries a €2 handling fee for every distinct item in it, on top of the €3 customs duty the EU added in July. It's counted by item, not by parcel, and it isn't refunded if the buyer sends the order back.

On a single mug, that's €5 of charges before VAT. On Irish Revenue's example of a pen, a notebook and a key ring in one parcel, it's €15.

How the EU counts it

The Irish tax office, Revenue, has published worked examples. Two identical pens count as one item: €3 of duty and €2 of handling, so €5 plus any VAT.

A pen, a notebook and a key ring in one €10 parcel count as three items. That's €9 of duty and €6 of handling, so €15 plus any VAT.

That's why a cheap add-on can cost more than it sells for. Customs counts an "item" by its tariff classification, so different kinds of product usually count separately, while several of the same product count once.

The handling fee also applies to bigger orders. Above €150, the flat €3 duty gives way to normal duty rates, but the €2 per item still applies. Revenue's example: jeans and runners worth €250 pay €37.35 in duty and €4 in handling. Gifts sent from one private person to another are left out.

The part most sellers miss

Revenue says the fee is aimed at "the platform, marketplaces and businesses involved in bringing eCommerce packages into the EU, rather than being designed as a direct charge on the consumer." In practice, someone pays it. If your checkout doesn't collect it, the buyer can be asked for it when the parcel arrives, and that's a poor first impression for your shop.

Revenue is plain about refunds: "The UHF is non-refundable, even when goods are faulty or returned." What counts is where the parcel ships from, not where you're based. A US shop that fulfils from a warehouse inside the EU isn't caught by it.

What to do this week

  1. Check how your platform handles EU orders. Look in your marketplace's or shipping app's settings for whether import charges are collected at checkout or left for the buyer to pay on delivery.
  2. Recalculate your EU margin by item, not by parcel. Use the examples above as a guide, then allow for returns, since the fee isn't refunded. Our free price calculator for dropshippers lets you add the charges as a cost.
  3. Ask your print-on-demand or dropshipping supplier where EU orders ship from, and whether one order can leave in more than one parcel.
  4. Say it on your shipping page, so EU buyers aren't surprised at the door.

What's still unknown: Revenue's pages don't say exactly how each carrier and platform collects the fee, and other EU countries may publish their own guidance. We'll update this story when they do.

What we checked: Irish Revenue's two Union Handling Fee pages, read on November 2, 2026, and the European Commission's July notice on the €3 duty. All three are listed below.

Sources, checked 2 Nov 2026

  1. Irish Revenue, 'Union Handling Fee (UHF) – 1 November 2026', read 2 Nov 2026. revenue.ie
  2. Irish Revenue, 'How the Union Handling Fee applies' (worked examples), read 2 Nov 2026. revenue.ie
  3. European Commission, '€3 customs duty on low-value parcels', 29 Jun 2026, read 27 Oct 2026. commission.europa.eu

Applies to: Sellers outside the EU (including US shops, print-on-demand and dropshipping stores) who ship orders to buyers in EU countries.

How this was made: researched from the sources below, checked claim by claim and edited by Drew Halden. Editorial responsibility: ePORTS LLC. Nothing here is legal, tax or financial advice. Spotted an error? Tell us and we'll correct it on this page.

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